Support, Bugs & Feedback
Need help with our apps, games, or websites? Found a bug or have ideas for our developers? Submit your report below or connect with staff directly.
Discord Ticket System
Open a private 1-on-1 support ticket with our developers and staff for instant assistance on apps, websites, or games.
Official Support Email
For technical inquiries, bug disclosures, app troubleshooting, or long-form feedback, reach us directly at our dedicated mailbox.
support@omlxstudios.com
OmLx Studio Services
Explore guides, app tutorials, web documentation, and direct release notes for all OmLx Studios software and creative tools.
Submit a Ticket or Feedback
Select a category below to route your request to the right developer.
Ticket Successfully Created!
Our team has received your submission. Your reference ticket number is:
If urgent, please quote this ticket ID inside our Discord server for immediate handling.
Frequently Asked Questions (FAQ)
Quick answers to common questions about OmLx apps, bug reporting, and response times.
❓ How do I report a bug or suggest a feature for PIVOT or OmLx apps?
You can submit a ticket using the form above (select "Report a Bug" or "Ideas & Feedback") or reach out directly on our Discord community. If reporting a bug, please include your device model, operating system version, and steps to reproduce.
❓ Is my data inside PIVOT private and secure?
Yes, 100%! PIVOT is architected with a Local-First and Zero-Knowledge philosophy. All your entries, mood checks, and audits are stored securely inside your device's local database (IndexedDB) with zero telemetry and zero server tracking.
❓ How fast does the OmLx Studios team respond?
Discord support tickets are typically answered within 10 to 60 minutes. Email inquiries (support@omlxstudios.com) and ticket form submissions are handled within 12 to 24 hours.